Legal notice

Legal Notice

Last Updated: June 2026

Welcome to Vexashop.

This Legal Notice governs the use of the Vexashop website and provides important information regarding ownership, legal responsibilities, intellectual property rights, liability limitations, regulatory compliance, and customer obligations.

By accessing or using this website, you acknowledge that you have read, understood, and agreed to the information contained in this Legal Notice.

1. Website Owner Information

This website is owned and operated by:

Vexashop

Business Address:

12324 16e Avenue
Montréal, QC
Canada

Customer Support Email:

support@Vexashop.store

Customer Service Phone:

(800) 387-6508

Throughout this Legal Notice, references to:

  • "Vexashop"

  • "Company"

  • "We"

  • "Us"

  • "Our"

refer to the website owner and operators.

References to:

  • "User"

  • "Customer"

  • "Visitor"

  • "You"

refer to any individual accessing or using this website.

2. Purpose of the Website

Vexashop operates as an online retail store offering pet-related products and accessories to customers in eligible regions worldwide.

The purpose of this website is to:

  • Display products;

  • Provide product information;

  • Facilitate purchases;

  • Offer customer support;

  • Share promotional content;

  • Provide order management services.

All content is intended for lawful commercial and informational purposes only.

3. Intellectual Property Rights

Unless otherwise stated, all content available on this website is the exclusive property of Vexashop or its licensors.

This includes but is not limited to:

  • Logos;

  • Trademarks;

  • Brand assets;

  • Product photography;

  • Product descriptions;

  • Website design;

  • Layouts;

  • Graphics;

  • Icons;

  • Videos;

  • Text content;

  • Marketing materials.

Such content is protected under applicable copyright, trademark, and intellectual property laws.

No portion of the website may be copied, reproduced, distributed, modified, republished, or commercially exploited without prior written consent.

4. Trademark Notice

The Vexashop name, logo, visual identity, and related branding elements may constitute proprietary trademarks, trade dress, or intellectual property belonging to Vexashop.

Unauthorized use of our branding may result in legal action where permitted by law.

Nothing contained within this website grants any license or right to use our trademarks without written permission.

5. Accuracy of Information

We strive to ensure that all information presented on our website is accurate and current.

However, we do not guarantee that all content is:

  • Complete;

  • Accurate;

  • Current;

  • Error-free;

  • Uninterrupted.

Information may occasionally contain:

  • Typographical errors;

  • Pricing inaccuracies;

  • Product specification updates;

  • Availability changes.

We reserve the right to correct such information without prior notice.

6. Product Representation Disclaimer

We make reasonable efforts to display products accurately.

However:

  • Colors may vary between screens;

  • Packaging may change over time;

  • Product dimensions may vary slightly;

  • Manufacturing updates may occur.

Images are provided for illustrative purposes and may not perfectly represent the final delivered product.

Minor variations do not constitute defects.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Vexashop shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website;

  • Inability to access the website;

  • Product use or misuse;

  • Technical interruptions;

  • Data loss;

  • Security breaches beyond our reasonable control;

  • Third-party service failures.

Customers assume responsibility for their use of products purchased through our website.

8. No Professional Advice

Information provided on this website is intended for general informational purposes only.

Content should not be interpreted as:

  • Veterinary advice;

  • Medical advice;

  • Legal advice;

  • Financial advice;

  • Professional consultation.

Customers should consult qualified professionals when specific advice is required.

9. External Links

This website may contain links to third-party websites.

These links are provided solely for convenience.

Vexashop does not:

  • Endorse third-party content;

  • Control third-party websites;

  • Guarantee third-party services;

  • Accept responsibility for external content.

Users access third-party websites at their own risk.

10. User Responsibilities

Users agree to use this website responsibly and lawfully.

Users must not:

  • Violate applicable laws;

  • Submit fraudulent information;

  • Attempt unauthorized access;

  • Distribute malicious software;

  • Interfere with website functionality;

  • Infringe intellectual property rights;

  • Engage in abusive conduct.

Violation of these obligations may result in restricted access or legal action.

11. Website Availability

We strive to maintain continuous website availability.

However, uninterrupted access cannot be guaranteed.

Service interruptions may occur due to:

  • Maintenance;

  • Technical failures;

  • Security incidents;

  • Third-party outages;

  • Force majeure events.

We reserve the right to suspend or modify website services at any time.

12. Security Measures

We implement commercially reasonable security measures designed to protect customer information.

Despite these efforts, no online platform can guarantee absolute security.

Users acknowledge that internet-based communications may involve inherent risks.

Customers are responsible for safeguarding account credentials and personal devices.

13. Privacy Compliance

Personal information collected through the website is handled in accordance with our Privacy Policy.

Information may be collected for purposes including:

  • Order fulfillment;

  • Customer support;

  • Fraud prevention;

  • Website improvement;

  • Legal compliance.

Customers are encouraged to review our Privacy Policy for additional information regarding data practices.

14. E-Commerce Compliance

Vexashop operates in accordance with applicable e-commerce regulations to the extent required by law.

We strive to provide:

  • Transparent pricing;

  • Clear policies;

  • Accurate order information;

  • Secure payment processing;

  • Accessible customer support.

Regulatory obligations may vary by jurisdiction.

15. Third-Party Service Providers

Certain website functions may rely upon third-party providers, including:

  • Payment processors;

  • Shipping carriers;

  • Marketing platforms;

  • Analytics services;

  • Technology infrastructure providers.

Vexashop is not responsible for service interruptions or actions caused by independent third-party providers.

16. Indemnification

Users agree to indemnify and hold harmless Vexashop, its affiliates, officers, employees, contractors, and service providers from claims, liabilities, damages, losses, or expenses arising from:

  • Violation of applicable laws;

  • Breach of website policies;

  • Misuse of products;

  • Unauthorized activities;

  • Infringement of third-party rights.

This obligation survives termination of website use.

17. Force Majeure

Vexashop shall not be held liable for delays, failures, or disruptions caused by circumstances beyond reasonable control, including:

  • Natural disasters;

  • Fires;

  • Floods;

  • Earthquakes;

  • Pandemics;

  • Government actions;

  • Labor disputes;

  • Transportation interruptions;

  • Cybersecurity incidents;

  • Supply chain disruptions.

Performance obligations may be suspended during such events.

18. Governing Law

This Legal Notice shall be governed and interpreted in accordance with the laws applicable within Canada, without regard to conflict-of-law principles.

Any disputes arising from the use of this website shall be subject to the applicable legal jurisdiction permitted by law.

19. Severability

If any provision contained within this Legal Notice is determined to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Failure to enforce any provision shall not constitute a waiver of future enforcement rights.

20. Modifications to Legal Notice

Vexashop reserves the right to amend, update, or revise this Legal Notice at any time without prior notice.

Changes become effective immediately upon publication on the website.

Customers are encouraged to review this page periodically to remain informed of updates.

21. Entire Legal Understanding

This Legal Notice, together with our:

  • Terms of Service;

  • Shipping Policy;

  • Return & Refund Policy;

  • Privacy Policy;

  • Contact Information;

constitutes part of the overall legal framework governing the use of the Vexashop website.

Users are responsible for reviewing all applicable policies before using the website or placing orders.

22. Contact Information

For legal inquiries, policy questions, intellectual property concerns, or compliance-related matters, please contact:

Vexashop

Address:
12324 16e Avenue
Montréal, QC
Canada

Email: support@Vexashop.store

Phone: (800) 387-6508

Final Statement

At Vexashop, we are committed to maintaining a trustworthy, transparent, and customer-focused shopping environment. Our goal is to provide a safe and enjoyable experience for pet owners while ensuring compliance with applicable laws, regulations, and industry standards.

We appreciate your trust in Vexashop and thank you for choosing us as part of your pet care journey.